Privacy Policy

1. Introduction

SEOWebster ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website seowebster.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter or marketing communications
• Fill out our contact form or request information
• Book a consultation through our scheduling widget (Calendly)
• Use one of our free SEO, content, or image tools (see Section 2.3)
• Use our AI chat assistant
• Contact us for customer support

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers
• Cookies and similar tracking technologies (see our Cookie Policy)
• Behavioral analytics: we use Microsoft Clarity, which records anonymized session data such as clicks, scrolling, and mouse movement to help us understand and improve website usability. Clarity does not collect payment or account credential data.

2.3 Information Processed by Our Free Tools

Our free tools handle the data you submit in different ways, and we believe you should know exactly which is which:

• Browser-only tools: image tools such as our Image Compressor and Image Converters process your files entirely in your browser. Your images are never uploaded to our servers.
• AI-assisted tools: when you use a tool with an AI feature (for example the AI SEO Audit, AI Local SEO Auditor, AI chat assistant, blog outline or headline generators), the text, URL, or website content you submit is sent to our AI providers (Google Gemini and/or OpenAI) to generate the response. We do not use your submissions to train AI models, and these providers process them under their own privacy terms.
• URL-analysis tools: our Website Speed Test sends the URL you submit to Google's PageSpeed Insights API. Our SEO audit tools fetch and analyze the submitted URL on our own servers. Submitted URLs are not stored beyond generating your report.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our SEO services and tools
• Communication: To respond to your inquiries, send service updates, and provide customer support
• Marketing: To send promotional materials, newsletters, and other marketing communications (with your consent)
• Analytics: To analyze website usage, track trends, and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address security issues and fraudulent activity
• Personalization: To customize content and provide personalized recommendations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Email delivery for contact-form messages and notifications (Zoho Mail)
• Website hosting and deployment (Vercel)
• Website analytics (Google Analytics, Microsoft Clarity)
• Consultation scheduling (Calendly)
• AI processing for AI-assisted tool features (Google Gemini and OpenAI, see Section 2.3)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• Protection of our rights and property
• Prevention of fraud or illegal activity

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our cookie practices, please see our Cookie Policy.

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

If you are located in the European Economic Area or the United Kingdom, these rights are provided under the GDPR. If you are a California resident, you have corresponding rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information. SEOWebster does not sell personal information.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: